CareConfidential transcripts (upcoming)

In late 2012 some FAC “mystery shoppers” attended counselling sessions provided by CareConfidential, in order to find out whether the counselling provided was ethical and unbiased. The sessions were secretly recorded and typed up, and we are currently in the process of going through the transcripts and making sure that any information that could identify any individual person has been removed. Once that process is complete, we’ll post the transcripts here for all to see.

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